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Shipping

* Shipping terms changed in late November 2013. Free shipping over $75 has been ended for now, but we lowered the rates slightly for smaller purchases for international customers. Most average size orders from overseas will incur a $8.00 shipping charge. USPS rates are again going up in January 2014, but we hope to retain our rates to you. *

We make every effort to maintain low postage rates for our clientele, usually lower than the actual cost.
Please note that on 1/27/2013, the USPS raised international postage rates significantly, and our rates have increased, but are still under our direct cost as a courtesy to our customers. Prior to that date, actual postage cost on a 4oz small 1st class parcel from the US to France for example was $5.34, and now it is $8.88. Postage for a 5oz parcel to France is now $11.48. Fyrinnae doesn't charge those USPS international rates; we always keep it lower (see below). We never charge packaging or "handling" fees, or profit from shipping charges.


Shipping cost for US orders is from $1.75 to $3.00 (First class).

Shipping cost for orders to Canada is from $4.20 to $8.00

Shipping cost for orders to all other worldwide destinations is from $4.20 to $10.00


Domestic shipping (within the US) is by First Class for most orders. Depending on size, domestic orders valued over $80 are usually sent via Priority Mail.

International parcels are sent via First Class International Parcel, which does not include tracking to some countries.

Any and all customs/import fees are the responsibility of the customer. Contents will be marked as "Cosmetics" or "Cosmetic Samples" as applicable, and cannot be marked as "gift". If you cannot import cosmetic products into your country, please do not purchase, as we cannot falsify the forms to state different merchandise. Our shipping rates are subject to change, but will always be noted on this page.

Transit time info: This is just a general guideline, since we have no control over the length of time it takes a parcel to arrive once shipped. Since we happen to be located close to a major international airport, most parcels arrive to their destinations quickly. Within the US, Priority and First Class both arrive within 1-3 days most of the time. We have seen 6 to 7 days, but usually due to extreme weather conditions near the destination or misrouted mail. Sometimes when we send something, it doesn't get out of the local sorting facility for a day or two, usually on weekends. 

Canadian orders may arrive within a week after shipment, though it's usually a several days longer. The rest of the world varies greatly, but in or near major cities in Europe and east Asia, transit time is usually 10 to 16 days. It can, however, take a few weeks; 6-8 weeks in transit, usually when a parcel is stuck in customs, as happens sometimes.

Regretfully, we do not ship to Italy, Philippines, or Israel. Rates are subject to change without notice.